Return Policy
Last updated: 2/4/26
Thank you for your purchase from marketing.anastaciadrake.com. Please review this Return Policy carefully before completing your order.
1. Digital Products
All digital products, including ebooks and downloadable materials, are non-refundable.
Due to the nature of digital content and immediate access upon purchase, no refunds, exchanges, or cancellations are offered once the product has been delivered.
2. Physical Books (Third-Party Fulfillment)
Physical books sold on this site are printed and shipped by a third-party fulfillment provider (Lulu).
Returns & Refunds
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Returns or refunds for physical books are considered only if the item arrives damaged or defective.
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Requests must be submitted within 7 days of delivery.
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Photographic evidence of the damage may be required.
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Replacement or refund decisions are made on a case-by-case basis and may require coordination with the fulfillment provider.
3. Non-Returnable Items
The following items are not eligible for return or refund:
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Digital ebooks or downloads
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Physical books damaged due to misuse, normal wear, or customer handling
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Orders with incorrect shipping information provided at checkout
4. Shipping Costs
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Shipping fees are non-refundable.
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Replacement copies (if approved) will be shipped at no additional cost.
5. Contact
If you believe your order qualifies for a return or replacement, please contact:
Include your order number and a brief description of the issue.